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    e-Serve

    SIMPLIFY THE WAY YOU RUN YOUR BUSINESS

    eServe™ is a business workflow solution for the Services industry. eServeTM integrated platform helps to automate and simplify end-to-end business processes from creating Quotation to Invoicing to Service Schedule.

    • Job Management
    • Scheduling
    • Digital signature
    • Pre-post photo capturing
    • Auto generated service schedule
    • Record GPS service location
    • Appointment notification
    • Service Mobile App
    • Customer Rating
    • Quote
    • Contract
    • Contract Renewals
    • Invoicing
    • Track Service history

    KEY FEATURES

     

    A complete platform to manage sales, scheduled maintenance, on-demand service, billing & contract.

    SIMPLIFY YOUR BUSINESS

    Streamline entire contract management process & get better visibility and control. Get 360 degree view of your customer contracts, service schedules and service history.

    SIMPLIFY YOUR BUSINESS

    Never missed a contract renewal ever again. Get a report on contracts that are due for renewal and call customer to renew. Get historical view of past contracts easily.

    SIMPLIFY YOUR BUSINESS

    Access the contract information anywhere, anytime. Improve customer satisfaction by providing real-time information.

    FLEXIBLE SCHEDULING

    Schedule the service frequency by Monthly, Bimonthly, Quarterly, Annual, Semi Annual & Ad-hoc. Flexible amendments of the service schedules.

    ENSURE ON-TIME SERVICE

    Retrieve upcoming service and plan your schedule and resources well ahead. No more missed services and unhappy customers. Your engineers and customers will get an alert for the upcoming services.

    HASSLE-FREE BILLING

    You can directly convert the contract into invoices and send to customer. You can also customize the charges accordingly and offer discounts.

    Who need eserve

    Who Need eServe?

    • Organization who provide after sales adhoc services or scheduled maintenance
    • Facing challenges in scheduling field engineers
    • Missing real time service information/status
    • Problem tracking service order history
    • Unable to track your staff performance & reward
    • Challenging to measure a service contract profit
    • Missing Contract renewals